PRIVACY & SECURITY
This Privacy and Security Policy outlines the types of information heir.craft collects and how it is utilized. By using the heirguitar.com website, you agree to the terms and conditions of this policy.
INFORMATION HEIR.CRAFT COLLECTS
When you visit the heirguitar.com website, heir.craft gathers certain information depending on your actions and browser security settings.
Information Collected Automatically: We automatically collect certain information when you visit the heirguitar.com site. This includes your computer's Internet protocol (IP) address, the domain and host from which you access the Internet, the date and time you visit our site, the browser software you use, your operating system, and the Internet address of the website from which you linked directly to our site. This information allows us to improve your search and shopping experience and provides data on overall customer usage patterns.
Information Collected by Cookies: "Cookies" are small text files placed on your computer's hard drive, depending on your browser settings. They collect information about the heirguitar.com webpages you have visited, allowing us to provide customized content. Cookies enable us to remember your name and account details and track items in your shopping cart, so you don’t have to re-enter information each time you log on. You can disable cookies in your browser settings or choose to be alerted whenever a cookie is being sent. If you refuse all cookies, you will not be able to open an heirguitar.com Shopping Cart and, therefore, cannot complete an order online.
Information You Actively Submit to heirguitar.com: Browsing heirguitar.com does not require you to provide personal information such as your name, email address, billing and shipping addresses, phone number, or credit card details. You can explore the site and review products without submitting personal information. However, personal information is necessary for the following actions:
- Creating an account
- Completing an order
- Subscribing to our newsletter
- Submitting customer reviews
HOW YOUR INFORMATION IS USED
Order Fulfillment: Accurate billing and shipping addresses, email accounts, valid credit card numbers, and daytime phone numbers are necessary for fast and precise order processing.
Newsletter: If you opt to receive our newsletter, we will send it to your email address on file.
Credit Card Companies: Our credit card transactions are processed by a third-party financial institution, which receives the credit card number and other personal information to verify the card and process transactions.
Law Enforcement Agencies: heir.craft may disclose personal customer information when we believe, in our good judgment, that such disclosure is reasonable and necessary to comply with law enforcement and to protect the rights, property, or safety of heir.craft, our users, or others.
Other Trustworthy Third Parties: Occasionally, we may share customer information with third parties to promote their products and services. You can opt out of this in the Account Information section.
SECURITY POLICY
Customer information is protected by SSL (Secure Socket Layer) encryption at heirguitar.com and our credit card processor. This SSL technology prevents your information from being intercepted and read during transmission over the Internet, adhering to the current standard for credit card security online.
Access to your heir.craft account information requires double verification of your email address and password. When creating a new heirguitar.com account, you must provide an email address not associated with an existing account. We do not allow any email address to access more than one heirguitar.com account, and only you know your password. You can change your email address or password anytime once logged in.
It is crucial to protect your email address, password, and computer from unauthorized access. To enhance online purchasing security, we conduct daily security scans through a third-party vendor. Additionally, heir.craft is fully compliant with the current security standards of the Payment Card Industry (PCI).
For more information, please see the Terms & Conditions. By visiting heirguitar.com, you agree to the Terms & Conditions and this Privacy and Security Policy.
Last Updated: August 16, 2024